Online Reputation Management Is Important For a Business?
What attracts a customer to a certain business? Yes, the products and services obviously have a huge role to play. However if taken a closer look, you will quickly notice that it is the reputation which "makes or breaks" the foundation of a business. Did you notice that a business's reputation has just been referred to as its foundation? This is because a positive image development is extremely essential for a business in this growing world of the Internet. The rapid growth in the number of review websites and blog sites has made it a lot easier for business owners to engage and interact with their existing customers. It has also become easier for them to attract and rope in new customers on board. The phenomenon known as Web 2.0 is responsible behind encouraging businesses to publish their works, share and exchange info, and connect with potential customers. However, these customer engagement tools can also act against the services and products provided by a business, as...

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